Data protection

DISCLAIMER: This English translation is provided for convenience only. The German version of this privacy policy is the legally binding document. In case of any discrepancies between the German original and this English translation, the German version shall prevail.

Note: This privacy policy applies exclusively to the website https://getmika.de and not to the Mika web app at https://app.getmika.de

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the Controller" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could be, for example, data that you enter in a contact form.

Other data is automatically collected or collected with your consent when you visit the website through our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order inquiries.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analysis Tools and Third-Party Tools

When visiting this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Services and Providers Used

2.1 Hosting with WIX

Provider: Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter "WIX").

Purpose: CMS, integrated analytics

Data processed: Website usage data

WIX is a tool for creating and hosting websites. When you visit our website, user behavior, visitor sources, the region of website visitors, and visitor numbers are analyzed with the help of WIX. WIX stores cookies on your browser that are necessary for the display of the website and to ensure security (necessary cookies).

The data collected via WIX can be stored on various servers worldwide. WIX servers are located, among other places, in the USA. For details, please refer to WIX's privacy policy: https://de.wix.com/about/privacy.

According to WIX, the data transfer to the USA and other third countries is based on the standard contractual clauses of the EU Commission or comparable guarantees according to Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.

The use of WIX is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

The company has a certification according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5626.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

2.2 Google Analytics

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Purpose: Anonymous analytics

Data processed: Anonymized usage data, in particular usage metrics, operating system, country, browser type

When using Google Analytics, data is transferred to the USA because Google LLC, the parent company, is based in the USA. For data transfers to the USA, Google relies on standard contractual clauses according to Art. 46 GDPR and the EU-US Data Privacy Framework.

The use of Google Analytics is based on Art. 6(1)(f) GDPR. We have a legitimate interest in analyzing user behavior in order to optimize our website and our offer. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. This consent can be revoked at any time.

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

2.3 Posthog (EU Cloud)

Provider: PostHog Inc., 2261 Market Street, Suite 4008, San Francisco, CA 94114

Purpose: Session replay for anonymized behavior analysis and website optimization, as well as usage metrics

Data processed: Anonymized usage data such as accesses per day, browser type, operating system, time, session duration, clicks during the session, mouse movements during the session

Data processing takes place on servers within the European Union ("EU Cloud"). Nevertheless, personal data may be transferred to the parent company in the USA. For data transfers to the USA, PostHog relies on standard contractual clauses according to Art. 46 GDPR.

The use of Posthog is based on Art. 6(1)(f) GDPR. We have a legitimate interest in analyzing user behavior in order to optimize our website and our offer. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. This consent can be revoked at any time.

2.4 Hubspot

Provider: HubSpot Germany GmbH, Spreeturm Am Postbahnhof 17, 10243 Berlin

Purpose: Forms, tracking, appointment bookings

Data processed: Form entries, usage data, appointment scheduling data

The use of Hubspot is based on Art. 6(1)(f) GDPR. We have a legitimate interest in effective management of customer contacts and appointment requests. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. This consent can be revoked at any time.

2.5 Zapier

Provider: Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401

Purpose: Transfer of data between the systems mentioned above

Data processed: Form data

Since Zapier is a US company, data transfers to the USA take place. For these data transfers, Zapier relies on standard contractual clauses according to Art. 46 GDPR.

The use of Zapier is based on Art. 6(1)(f) GDPR. We have a legitimate interest in efficient processing and transfer of the collected data between our systems. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Get Mika GmbH
Kolonnenstr. 8
10827 Berlin

Phone: +4915901880019
Email: mika@getmika.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.

Specific storage periods:

Contact form data: Data submitted through our contact form is stored for the duration of processing your request and for an additional 6 months to be able to answer any follow-up questions.
Analytics data: Usage data collected by Google Analytics and PostHog is stored for a maximum of 14 months and then automatically deleted or anonymized.
Server logs: Technical access statistics (server logs) are stored for a maximum of 7 days and then deleted.

For legal retention obligations, certain data may be stored for up to 10 years.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data according to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information on your device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TDDDG. The consent can be revoked at any time.

If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6(1)(c) GDPR.

Data processing may also be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g., passing on data to tax authorities), if we have a legitimate interest according to Art. 6(1)(f) GDPR in passing it on, or if another legal basis permits the data transfer.

When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING, OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21(2) GDPR).

How you can exercise these and other rights in practice can be found in the section "Exercising Your Rights and Objection Options" below in this privacy policy.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, Correction, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. For this and other questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have filed an objection according to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

How you can request a restriction of processing can be found in the section "Exercising Your Rights and Objection Options."

Exercising Your Rights and Objection Options

You have the right to receive information about your personal data stored by us at any time, to have it corrected or deleted, to restrict processing, or to revoke your consent to processing.

How you can exercise your rights:

Contact by email: Send us an email to mika@getmika.de with your request. Please indicate which right you wish to exercise.
Contact by mail: You can also contact us in writing at the address provided in this privacy policy.
Revocation of consents: If you have given consent (e.g., for cookie usage or newsletter), you can revoke it at any time. For cookies, you can adjust your settings via our cookie banner or delete cookies in your browser.
Objection to tracking and analysis: You can object to data collection by Google Analytics by downloading and installing the browser add-on for deactivating Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
Opt-out for PostHog: You can deactivate data collection by PostHog by contacting us or selecting the corresponding setting in the cookie banner.

We will respond to your request within one month. In particularly complex cases, this period may be extended by a further two months, which we will inform you about.

If you have questions or complaints about the processing of your personal data, you can also contact the competent supervisory authority. The supervisory authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies and Cookie Banner

Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

For the management of cookie consent, we use a cookie banner from WIX. When you first visit our website, you will be informed about the use of cookies and have the option to consent to or reject the use of non-necessary cookies. The cookie banner also gives you the opportunity to adjust your consent at any time.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for carrying out the electronic communication process, for providing certain functions that you want (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); this consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – especially retention periods – remain unaffected.

Inquiry by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – especially statutory retention periods – remain unaffected.